Shopify Outage Check

Is Shopify Down Right Now?

🟡 Shopify is having some issues.

We have noted recovery in the affected areas including storefront searches. We continue to monitor and will update you once full recovery is confirmed.

Engineers are currently investigating.

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Shopify's Official Status Page

This affects you if you use...

Downstream impact when Shopify is down
  • Shopify storefronts and checkouts
  • Merchant admin dashboards
  • Shopify apps and webhooks

Component Breakdown

Specific service features status
ComponentStatus
Admin Degraded
API & Mobile Degraded
Storefront Degraded
Checkout Operational
Oxygen Operational
Point of Sale Operational
Reports and Dashboards Operational
Support Operational
Third party services Operational

⚠️ Active Outage Incidents

Active Event
Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality

We have noted recovery in the affected areas including storefront searches. We continue to monitor and will update you once full recovery is confirmed.

Based on historical MTTR (44m avg), resolution is overdue — engineers are still working.
Impact Level: minor Elapsed: 55m of ~44m avg

90-Day Uptime Performance

History & recovery averages
SLA Grade: A− Based on 90-day verified uptime
99.500%
Uptime
44m
Mean Resolution Time (MTTR)
8.3
Avg Incidents / Month
Active now
Last Incident
90 Days AgoToday

Past Incidents & Outage Archives

View Full 2026 Archive

Shopify Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m Affected: Core Service

Shopify Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m Affected: Core Service

Shopify Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m Affected: Core Service

Shopify Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m Affected: Core Service

Shopify Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m Affected: Core Service

Community Outage Pulse

Are you having problems with Shopify?

Submit your report to help alert other developers.

Downtime Reports: Last 2 Hours
2 Hours AgoNow

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Troubleshooting Guide

  1. 1
    Hard Refresh
    Bypass cache (Ctrl+F5 or Cmd+Shift+R).
  2. 2
    Flush DNS
    Run ipconfig /flushdns.
  3. 3
    Check with alternative network
    Try loading the site on a mobile cellular network or over a VPN. If it loads, the issue lies in your local ISP provider network routing.

Uptime Alternatives

GitHub

Leading developer platform.

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Slack

Real-time team communication.

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Frequently Asked Questions

Yes, Shopify maintains an official status page. However, our real-time tracker aggregates reports faster.
Historical records indicate that the mean time to resolve (MTTR) is approximately 44 minutes.
Outages can happen due to configuration mistakes, database freezes, edge network issues, or infrastructure drops.
You can subscribe to live alerts on this page. We send emails on status updates.
Try bypass caching by executing hard refresh, flush local DNS, or use alternatives listed below.

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