Is Twilio Down Right Now?
🟡 Twilio is having some issues.
Engineers are looking into an issue: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively looking into this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Engineers are currently investigating.
| Component | Status |
|---|---|
| CARRIER NETWORK | Degraded |
| FLEX | Degraded |
| Flex Agent Desktop | Degraded |
| MMS, APAC | Degraded |
| PHONE NUMBERS | Degraded |
| SMS, Latin America | Degraded |
| SMS, Middle East & Africa | Degraded |
| Voice, Latin America | Degraded |
| Account Insights | Operational |
| ACCOUNT SECURITY | Operational |
| Assets | Operational |
| Authy 2FA | Operational |
| Authy App | Operational |
| Billing | Operational |
| Bulk Export | Operational |
| Client Mobile AU1 | Operational |
| Client Mobile IE1 | Operational |
| Client Mobile US1 | Operational |
| Client Web AU1 | Operational |
| Client Web IE1 | Operational |
| Client Web US1 | Operational |
| Compositions | Operational |
| Conference AU1 | Operational |
| Conference IE1 | Operational |
| Conference US1 | Operational |
| Console | Operational |
| Content API | Operational |
| Conversation Intelligence | Operational |
| Conversation Memory | Operational |
| Conversation Orchestrator | Operational |
| ConversationRelay AU1 | Operational |
| ConversationRelay IE1 | Operational |
| ConversationRelay US1 | Operational |
| Conversations | Operational |
| CONVERSATIONS | Operational |
| Customer Support Center | Operational |
| Debugger & Alarms | Operational |
| DEVELOPER TOOLS | Operational |
| Dialogflow US1 | Operational |
| Documentation | Operational |
| ELASTIC SIP TRUNKING AU1 | Operational |
| ELASTIC SIP TRUNKING IE1 | Operational |
| ELASTIC SIP TRUNKING US1 | Operational |
| Enterprise Knowledge | Operational |
| Event Streams | Operational |
| Flex Admin Console | Operational |
| Flex Application Platform | Operational |
| Flex Billing | Operational |
| Flex Conversations | Operational |
| Flex Insights | Operational |
| Flex Plugins | Operational |
| Flex Programmable Chat | Operational |
| Flex Programmable Voice | Operational |
| Flex Queue Stats | Operational |
| Flex Routing | Operational |
| Flex Teams View | Operational |
| FRONTLINE | Operational |
| Functions | Operational |
| Go Rooms | Operational |
| Group Rooms | Operational |
| Intelligence US1 | Operational |
| Intelligent Alerts | Operational |
| INTERCONNECT | Operational |
| Legacy Identity MatchAndAttributes | Operational |
| Logs | Operational |
| Lookup | Operational |
| Lookup Identity Match | Operational |
| Lookup Line Type Intelligence [Legacy API] | Operational |
| Lookup Line Type Intelligence [Twilio API] | Operational |
| Lookup SIM Swap | Operational |
| Mailsend: Comms API | Operational |
| Media Streams AU1 | Operational |
| Media Streams IE1 | Operational |
| Media Streams US1 | Operational |
| Messaging Channels | Operational |
| Messaging Insights | Operational |
| Messaging Services | Operational |
| MMS | Operational |
| MMS Long Code, North America | Operational |
| MMS Toll-Free, North America | Operational |
| MMS Toll-Free, North America | Operational |
| Network Traversal Service | Operational |
| Notify | Operational |
| Organization | Operational |
| Origination AU1 | Operational |
| Origination IE1 | Operational |
| Origination US1 | Operational |
| Other | Operational |
| Pay AU1 | Operational |
| Pay IE1 | Operational |
| Pay US1 | Operational |
| Peer-to-Peer Rooms | Operational |
| PROGRAMMABLE CHAT | Operational |
| PROGRAMMABLE MESSAGING | Operational |
| Programmable Messaging API | Operational |
| PROGRAMMABLE VIDEO | Operational |
| PROGRAMMABLE VOICE AU1 | Operational |
| PROGRAMMABLE VOICE IE1 | Operational |
| PROGRAMMABLE VOICE US1 | Operational |
| Proxy | Operational |
| PROXY | Operational |
| PSTN AU1 | Operational |
| PSTN IE1 | Operational |
| PSTN US1 | Operational |
| Queue AU1 | Operational |
| Queue IE1 | Operational |
| Queue US1 | Operational |
| RCS Messaging | Operational |
| Realtime Transcriptions | Operational |
| Realtime Transcriptions AU1 | Operational |
| Realtime Transcriptions IE1 | Operational |
| Realtime Transcriptions US1 | Operational |
| Recording AU1 | Operational |
| Recording IE1 | Operational |
| Recording Transcriptions AU1 | Operational |
| Recording Transcriptions IE1 | Operational |
| Recording Transcriptions US1 | Operational |
| Recording US1 | Operational |
| Recordings | Operational |
| REST API | Operational |
| Sender ID | Operational |
| SERVERLESS | Operational |
| SIP Interface AU1 | Operational |
| SIP Interface IE1 | Operational |
| SIP Interface US1 | Operational |
| SMPP | Operational |
| SMS | Operational |
| SMS Long Code, North America | Operational |
| SMS Long Code, North America | Operational |
| SMS Short Code, North America | Operational |
| SMS Toll-Free, North America | Operational |
| SMS Toll-Free, North America | Operational |
| SMS, APAC | Operational |
| SMS, Europe | Operational |
| Speech Recognition (Gather Speech) AU1 | Operational |
| Speech Recognition (Gather Speech) IE1 | Operational |
| Speech Recognition (Gather Speech) US1 | Operational |
| Studio | Operational |
| Sync | Operational |
| TaskRouter | Operational |
| Termination AU1 | Operational |
| Termination IE1 | Operational |
| Termination US1 | Operational |
| Text-to-Speech AU1 | Operational |
| Text-to-Speech IE1 | Operational |
| Text-to-Speech US1 | Operational |
| Toll-free verification | Operational |
| Toll-Free Verification Portal | Operational |
| Trust Hub | Operational |
| TWILIO EMAIL | Operational |
| TWILIO PLATFORM | Operational |
| TwiML AU1 | Operational |
| TwiML Bins | Operational |
| TwiML IE1 | Operational |
| TwiML US1 | Operational |
| Verify | Operational |
| Verify Silent Network Auth | Operational |
| Video Insights | Operational |
| Voice Insights AU1 | Operational |
| Voice Insights IE1 | Operational |
| Voice Insights US1 | Operational |
| Voice REST API AU1 | Operational |
| Voice REST API IE1 | Operational |
| Voice REST API US1 | Operational |
| Voice, APAC | Operational |
| Voice, Europe | Operational |
| Voice, Middle East & Africa | Operational |
| Voice, North America | Operational |
| ZIPWHIP MESSAGING | Operational |
| Zipwhip Provisioner Dashboard and API | Operational |
| Zipwhip Support Ticketing | Operational |
| ZIPWHIP TOOLS | Operational |
| MMS Long Code, North America | Operational |
| MMS Short Code, North America | Operational |
Engineers are looking into an issue: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively looking into this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Engineers are looking into an issue: Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively looking into this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Flex Ai Copilot Errors While Creating Channel Notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.
Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Twilio Network Congestion in Transit Provider
A major tier-1 network transit provider experienced packet loss in Europe and North America.
Twilio API Gateway Timeout and Increased Error Rates
Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.
Twilio Network Congestion in Transit Provider
A major tier-1 network transit provider experienced packet loss in Europe and North America.
Twilio Network Congestion in Transit Provider
A major tier-1 network transit provider experienced packet loss in Europe and North America.
Twilio API Gateway Timeout and Increased Error Rates
Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.
Are you having problems with Twilio?
Submit your report to help alert other developers.
Troubleshooting Guide
- 1Hard RefreshBypass cache (Ctrl+F5 or Cmd+Shift+R).
- 2Flush DNSRun
ipconfig /flushdns.
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