Zendesk Outage Check

Is Zendesk Down Right Now?

✅ Zendesk is up and working normally. Checked: 4:06 AM (GMT+8).

Auto-refreshing live data in 60s
Zendesk's Official Status Page

This affects you if you use...

Downstream impact when Zendesk is down
  • Customer support ticket workflows
  • Zendesk Chat and messaging
  • Help Center self-service portals

Component Breakdown

Specific service features status
ComponentStatus
API Portal Operational
Core Service Operational
OAuth Integrations Operational
Website Operational

90-Day Uptime Performance

History & recovery averages
SLA Grade: A+ Based on 90-day verified uptime
100.000%
Uptime
60m
Mean Resolution Time (MTTR)
6.7
Avg Incidents / Month
41d ago
Last Incident
90 Days AgoToday

Past Incidents & Outage Archives

View Full 2026 Archive

Zendesk API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 1h 1m Affected: API Requests, API Portal

Zendesk Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 22m Affected: Core Service, Website

Zendesk API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 1h 4m Affected: API Requests, API Portal

Zendesk Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 11m Affected: Core Service, Website

Zendesk Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 19m Affected: Website, DNS Services

Community Outage Pulse

Are you having problems with Zendesk?

Submit your report to help alert other developers.

Downtime Reports: Last 2 Hours
2 Hours AgoNow

Get Alerted When Zendesk Goes Down

Free instant email alerts

Troubleshooting Guide

  1. 1
    Hard Refresh
    Bypass cache (Ctrl+F5 or Cmd+Shift+R).
  2. 2
    Flush DNS
    Run ipconfig /flushdns.
  3. 3
    Check with alternative network
    Try loading the site on a mobile cellular network or over a VPN. If it loads, the issue lies in your local ISP provider network routing.

Uptime Alternatives

GitHub

Leading developer platform.

View Status

Slack

Real-time team communication.

View Status

Frequently Asked Questions

Yes, Zendesk maintains an official status page. However, our real-time tracker aggregates reports faster.
Historical records indicate that the mean time to resolve (MTTR) is approximately 60 minutes.
Outages can happen due to configuration mistakes, database freezes, edge network issues, or infrastructure drops.
You can subscribe to live alerts on this page. We send emails on status updates.
Try bypass caching by executing hard refresh, flush local DNS, or use alternatives listed below.

Related services you might be checking

Notion Status Atlassian (Jira/Confluence) Status Figma Status HubSpot Status Zoom Status