Reliability Showdown

Plaid vs Shopify Reliability Comparison

Plaid

✅ Operational

All Systems Operational.

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Shopify

🟡 Degraded

We continue to see recovery across Storefront and other Search API (the engine that lets different apps talk to each other). We are continuing to monitor in order to ensure full resolution.

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Reliability KPIs

Metric	Plaid	Shopify
90-Day Uptime %	98.111%	99.500% 🏆
MTTR	48m	44m 🏆
Incidents/Mo	8.3	8.3

The Verdict

Based on historical logs from the past 90 days, Shopify is statistically more reliable, achieving an uptime of 99.500% compared to Plaid's 98.111%.