Reliability Showdown

SendGrid vs Twilio Reliability Comparison

SendGrid

🟡 Degraded

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

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Twilio

🟡 Degraded

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

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Reliability KPIs

Metric SendGrid Twilio
90-Day Uptime % 98.389% 🏆 95.278%
MTTR 49m 🏆 61m
Incidents/Mo 8 6.7 🏆

The Verdict

Based on historical logs from the past 90 days, SendGrid is statistically more reliable, achieving an uptime of 98.389% compared to Twilio's 95.278%.