Reliability Showdown
Shopify vs Plaid Reliability Comparison
Shopify
🟡 Degraded
We continue to see recovery across Storefront and other Search API (the engine that lets different apps talk to each other). We are continuing to monitor in order to ensure full resolution.
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Reliability KPIs
| Metric | Shopify | Plaid |
|---|---|---|
| 90-Day Uptime % | 99.500% 🏆 | 98.111% |
| MTTR | 44m 🏆 | 48m |
| Incidents/Mo | 8.3 | 8.3 |
The Verdict
Based on historical logs from the past 90 days, Shopify is statistically more reliable, achieving an uptime of 99.500% compared to Plaid's 98.111%.