Reliability Showdown
Twilio vs SendGrid Reliability Comparison
Twilio
🟡 Degraded
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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Reliability KPIs
| Metric | Twilio | SendGrid |
|---|---|---|
| 90-Day Uptime % | 99.667% | 99.944% 🏆 |
| MTTR | 61m | 53m 🏆 |
| Incidents/Mo | 6.7 | 6.7 |
The Verdict
Based on historical logs from the past 90 days, SendGrid is statistically more reliable, achieving an uptime of 99.944% compared to Twilio's 99.667%.