Reliability Showdown
Twilio vs Slack Reliability Comparison
Twilio
🟡 Degraded
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
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Reliability KPIs
| Metric | Twilio | Slack |
|---|---|---|
| 90-Day Uptime % | 95.278% | 100.000% 🏆 |
| MTTR | 61m 🏆 | 62m |
| Incidents/Mo | 6.7 | 6.7 |
The Verdict
Based on historical logs from the past 90 days, Slack is statistically more reliable, achieving an uptime of 100.000% compared to Twilio's 95.278%.