Reliability Showdown
Twilio vs Slack Reliability Comparison
Twilio
🟡 Degraded
Engineers are looking into an issue: Our monitoring systems have detected a potential issue with Shaken/Stir validation for a subset of inbound calls. Our engineers have been alerted and are looking into. We will provide an update when we have more details.
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Reliability KPIs
| Metric | Twilio | Slack |
|---|---|---|
| 90-Day Uptime % | 99.667% 🏆 | 99.500% |
| MTTR | 61m 🏆 | 62m |
| Incidents/Mo | 6.7 | 6.7 |
The Verdict
Based on historical logs from the past 90 days, Twilio is statistically more reliable, achieving an uptime of 99.667% compared to Slack's 99.500%.