Reliability Showdown
Zoom vs Atlassian (Jira/Confluence) Reliability Comparison
Zoom
✅ Operational
GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.
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Reliability KPIs
| Metric | Zoom | Atlassian (Jira/Confluence) |
|---|---|---|
| 90-Day Uptime % | 99.778% 🏆 | 99.444% |
| MTTR | 61m 🏆 | 62m |
| Incidents/Mo | 7 🏆 | 7.3 |
The Verdict
Based on historical logs from the past 90 days, Zoom is statistically more reliable, achieving an uptime of 99.778% compared to Atlassian (Jira/Confluence)'s 99.444%.