PayPal Outage Log Archive: 2026

PayPal Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 52m

PayPal Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 2m

PayPal Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 3m

PayPal API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 52m

PayPal API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 28m

PayPal API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 54m

PayPal Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 29m

PayPal API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 57m

PayPal API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 1h 3m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 10m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 34m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 27m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 30m

PayPal Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 23m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 30m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 49m

PayPal Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 8m

PayPal API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 51m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 17m

PayPal Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 33m