SendGrid Outage Log Archive: 2026

SendGrid Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m

SendGrid Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m

SendGrid Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m

SendGrid Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m

SendGrid Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 57m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 1h 0m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 35m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 45m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 29m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 25m

SendGrid Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 21m

SendGrid Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 23m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 48m

SendGrid Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 32m

SendGrid Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 16m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 54m

SendGrid Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 49m

SendGrid Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 50m

SendGrid Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 40m

SendGrid Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 50m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 56m

SendGrid API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 30m

SendGrid Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 41m

SendGrid Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 49m