SendGrid Incident Report Today

Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

Duration: Active

User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States

We have observed a recovery in User Authentication Identity Gateway API (the engine that lets different apps talk to each other) failure increase and Gateway API (the engine that lets different apps talk to each other) high response delays for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Duration: Active

SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Duration: Active

SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

Duration: Active

SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

Duration: Active

SMS Delivery Receipt Delays from Twilio to MTN Cameroon

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

Duration: Active

Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan

Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Duration: Active

SMS Delivery Delays from Twilio to Datora Brazil

Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Duration: Active

Voice Call Failures From a Subset of Twilio Phone Numbers to Norway

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Duration: Active

MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers.

Engineers are looking into an issue: Twilio customers may be experiencing MMS Delivery Failures from a Subset of Network subscribers in Australia to  Twilio Australia Phone Numbers. Our team is actively looking into this issue. We will provide another update in 24 hours or as soon as more information becomes available.

Duration: Active