Twilio Outage Log Archive: 2026

Twilio Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 7m

Twilio API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 27m

Twilio Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 51m

Twilio Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 42m

Twilio API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 1h 2m

Twilio Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 15m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 55m

Twilio Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 43m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 49m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 28m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 47m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 13m

Twilio API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 49m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 14m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 48m

Twilio Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 28m

Twilio Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 14m

Twilio Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 55m

Twilio API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 51m

Twilio API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 35m