Zoom Outage Log Archive: 2026

Zoom Service Restoration

Resolved. Services returned to baseline response profiles.

Duration: 30m

Zoom API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 1h 4m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 19m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 15m

Zoom Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 36m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 45m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 50m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 29m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 49m

Zoom API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 34m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 17m

Zoom API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 42m

Zoom Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 0m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 17m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 5m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 18m

Zoom API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 35m

Zoom Database Failover and Connection Backlog

A hardware failure on the primary database cluster triggered an automatic failover to the replica.

Duration: 1h 8m

Zoom Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 1h 14m

Zoom API Gateway Timeout and Increased Error Rates

Engineers investigated a spike in 504 Gateway Timeout errors affecting public API endpoints.

Duration: 33m

Zoom Network Congestion in Transit Provider

A major tier-1 network transit provider experienced packet loss in Europe and North America.

Duration: 55m